Privacy Policy

At Melbourne Taxis, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide when using our services.

Information We Collect

When you book a ride, request a quote, or contact us, we may collect personal details such as your name, phone number, email address, pick-up and drop-off locations, and payment information. We may also collect non-personal data like browser type, IP address, and site usage statistics.

How We Use Your Information

Your information is used to:

  • Process and confirm bookings
  • Provide the taxi services you request
  • Communicate booking details and updates
  • Improve our services and customer experience
  • Comply with legal obligations

We do not sell, rent, or trade your personal information to third parties.

Data Security

We implement industry-standard security measures to protect your data against unauthorised access, alteration, disclosure, or destruction.

Third-Party Services

In some cases, we may work with trusted third-party providers (such as payment gateways or booking platforms) who assist in delivering our services. These parties are obligated to protect your information.

Cookies

Our website may use cookies to enhance your browsing experience. You can choose to disable cookies through your browser settings, but some features may not function properly.

Your Rights

You have the right to access, correct, or request deletion of your personal information at any time.

Contact Us

For questions regarding this Privacy Policy or your data, please contact Melbourne Taxis at 03 5218 5935

By using our services, you agree to the terms of this Privacy Policy.

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